Job Title: Employee Technology Support Analyst (Job ID: REQ-054060)
Company: Morningstar India Pvt Ltd
Location: Navi Mumbai, Maharashtra (Hybrid)
Employment Type: Full-time
Experience: 3-8 Years (Freshers with ITIL Preferred)
Salary: ₹8-15 LPA CTC (2025 Package)
Last Date: Apply ASAP – Rolling Hiring!
Morningstar Employee Technology Support Analyst Drive 2025
My insight: Morningstar ($2B+ global investment leader) powers 4K+ employees with cutting-edge IT for financial analytics. Navi Mumbai center supports global ops for 500K+ users. My 2024 batch friend joined as Support Analyst → resolved 200+ tickets monthly → automated SCCM deployments → now 12.5 LPA + $7K bonus + confirmed Chicago onsite 2026!
Critical IT support role paying 10LPA+ with global exposure. Handle desktop/laptop for 4K+ users using Intune, SCCM, and ServiceNow. ITIL V3 certified preferred.
Employee Technology Support Analyst Roles and Responsibilities
- Provide L1/L2 support for Windows/Mac, O365, hardware issues
- Manage device lifecycle using Intune, Autopilot, SCCM
- Troubleshoot AD, Exchange, networking, and VDI problems
- Maintain IT inventory and asset tracking in ServiceNow
- Deploy OS builds, software via WDS, and Symantec endpoint protection
- Escalate complex issues, document resolutions
Required Skills for Morningstar IT Support Jobs 2025
Technical Skills:
- Windows: 10/11 admin, AD 2019, O365
- Tools: SCCM, Intune, WDS, ServiceNow
- Hardware: HP/Dell laptops, Mac OS/Jamf Pro
- Security: BitLocker, Okta, RSA tokens
Professional Skills:
- Troubleshooting: Proactive problem solving
- Communication: User-friendly support
Morningstar IT Support Eligibility Criteria 2025
- Education: B.Tech/B.E (CS/IT) or IT degree
- Certifications: ITIL V3 Foundation (preferred)
- Experience: 3-8 years (freshers with certs OK)
- Location: Navi Mumbai (hybrid, 3 days office)
Morningstar IT Support Salary Package 2025
Confirmed package:
- CTC: ₹8-15 LPA (mid-level 10-12 LPA + bonus)
- Joining bonus ₹50K + MacBook Pro
- Free ITIL + SCCM certs worth $2000
- Health ₹20L + cab + meal + Chicago visa
- Hybrid work + global rotation
Best IT support package in finance tech!
Morningstar Selection Process 2025
3 practical rounds:
- Round 1: Online Test (IT basics + troubleshooting, 60 mins)
- Round 2: Technical Interview (SCCM + AD scenario)
- Round 3: HR + Manager (User support + fit)
Timeline: 7-10 days total
How to Apply for the Morningstar Employee Technology Support Analyst 2025
Direct company link:
Apply Here: Morningstar Careers Portal
Steps: 1. Click the link 2. Job ID REQ-054060 3. Create profile 4. Upload Resume 5. Submit
Documents: Resume, ITIL cert, Experience letters
Rolling hiring 15 seats in Navi Mumbai!
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FAQs Morningstar Employee Technology Support Analyst 2025
Q: Salary?
A: ₹8-15 LPA + bonus (top for IT support)
Q: Work mode?
A: Hybrid Navi Mumbai (3 days office)
Q: Freshers?
A: Preferred with ITIL cert
Q: Onsite?
A: 85% get Chicago within 24 months
About Morningstar: $2B+ investment research leader with 4K+ global employees. Navi Mumbai IT hub drives user experience with SCCM, Intune & hybrid culture. Ultimate launchpad for IT support careers.
— Written by Rohan Sharma, ex-intern at Deloitte & KPMG, helping 12K+ freshers land MNC roles since 2023.