Job Role: Graduate Trainee (Global Service Desk)
Company: HCLTech
Job Locations: Lucknow | Nagpur | Madurai | Vijayawada (and nearby regions)
Job Type: Full Time
Eligible Batch: 2024 / 2025 / 2026 Graduates
HCLTech Graduate Trainee Overview
HCLTech is hiring Graduate Trainees for the Global Service Desk role. This is a fantastic opportunity for fresh graduates to start their career closer to home without relocating far from family and hometown. You will gain hands-on experience in IT service desk operations while working with a global technology leader.
This is one of the better fresher hiring drives by HCLTech for candidates who prefer staying in their home cities. Ideal for 2024-2026 graduates with decent communication skills. Strong chance for local candidates from Lucknow, Nagpur, Madurai, or Vijayawada. Apply quickly if you meet the 60% criteria.
Key Responsibilities
- Provide IT support and resolve technical queries for global clients
- Handle service desk tickets efficiently
- Ensure smooth functioning of customer IT systems
- Collaborate with internal teams for issue resolution
- Deliver excellent customer service through voice/email/chat
Eligibility Criteria for HCLTech Graduate Trainee
Must-Have Requirements
- Any Graduate (2024 / 2025 / 2026 batch)
- Minimum 60% in 10th, 12th, and Graduation
- Excellent English communication skills (Verbal & Written)
- Willingness to work in shifts
Preferred
- Basic technical knowledge (IT fundamentals)
- Good problem-solving attitude
HCLTech Selection Process
- Online Application
- Aptitude / Communication Test
- Technical / HR Interview
Get Job Alerts from Meganaukri
Receive verified IT job openings, fresher vacancies, internships,
and off-campus hiring updates through our official channels.
Only genuine and verified job updates are shared.
How to Apply for HCLTech Graduate Trainee
Official Apply Link:
Apply Online – HCLTech Careers
Documents Required: Updated resume, academic mark sheets (10th, 12th, Graduation)
FAQs for HCLTech Graduate Trainee Role
Who can apply?
2024, 2025 & 2026 graduates (any stream) with minimum 60% academics and good English communication.
Is this suitable for freshers?
Yes. Specifically open for fresh graduates.
Work Locations?
Lucknow, Nagpur, Madurai, Vijayawada
Core Focus?
IT Service Desk Support, Troubleshooting, and Customer Service (Voice Process).
About HCLTech
HCLTech is a global technology company delivering digital, engineering, and cloud services to businesses worldwide. It is one of the largest IT services providers with a strong focus on innovation and talent development.
Last Updated May 2026 | Job verified and active