Job Title: Technical Support Engineers | Zoho Careers 2025
Company: Zoho Corp
Location: Chennai, Salem, Coimbatore, Tirunelveli, Madurai | On-site
Employment Type: Full-time
Experience: Freshers | 2024-2025 Batch
Salary: ₹5-8 LPA CTC
Last Date: Apply ASAP Limited Seats
Zoho Technical Support Engineers Jobs 2025 Off Campus Drive
My insight: Zoho’s support roles are a fantastic entry into SaaS product companies. A friend from my 2024 batch joined Zoho in Chennai and mastered CRM tools within months, leading to quick promotions. The hands-on customer exposure builds skills that top recruiters value highly. Zoho is hiring Technical Support Engineers for freshers through Off Campus Drive 2025 across Tamil Nadu locations. This role gives 2024-2025 batch graduates direct voice support for global users, troubleshooting Zoho apps, and night shift options with CTC starting at 5 LPA. Excellent chance for students targeting Zoho careers apply online and join a bootstrapped tech leader!
Technical Support Engineers Roles and Responsibilities
- Handle inbound and outbound calls for international and domestic customers.
- Build strong customer relationships through clear and confident communication.
- Achieve high satisfaction scores with first-call resolutions.
- Collaborate with engineering teams to escalate and resolve complex issues.
- Identify content gaps in help docs and work with writers to improve them.
Required Skills for Zoho Technical Support Engineers Jobs
Technical Skills:
- Troubleshooting: Basic understanding of software, networks, and CRM tools Zoho trains you fully.
- Communication Tools: Phone systems, ticketing software like Zendesk.
- Analytical Thinking: Break down user problems step-by-step.
Professional Skills:
- Communication: Must for Zoho technical support engineers interviews
- Problem Solving: Key in customer support and issue resolution
Zoho Technical Support Engineers Eligibility Criteria 2025
- Education: Any Graduate (B.Tech/BE/BSc preferred) Zoho fresher jobs
- Marks: Min 60% throughout
- Batch: 2024-2025 passout Zoho 2025 recruitment
Zoho Technical Support Engineers Salary Package 2025
Here’s the deal:
- CTC: ₹5-8 LPA for freshers (Zoho technical support engineers)
- Night shift allowance + cab facilities
- Insurance, PF, Gratuity
- Training & fast growth
Solid package for Zoho Tamil Nadu jobs, right?
Zoho Selection Process for Technical Support Engineers 2025
Wondering how it works?
- Round 1: Online Test (Aptitude, English, Basic Tech 60 mins)
- Round 2: Voice Assessment (Mock customer call)
- Round 3: HR Round (Shift willingness + fit)
Timeline: 2-3 weeks total
How to Apply for Zoho Technical Support Engineers Jobs 2025
Ready to apply online?
Apply Here: Zoho Careers Portal
Steps: 1. Register 2. Upload Resume 3. Submit
Documents: Resume, Marks, ID
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FAQs Zoho Technical Support Engineers Jobs 2025
Q: Salary for Zoho technical support engineers freshers?
A: ₹5-8 LPA CTC starting.
Q: Locations for Zoho technical support engineers jobs?
A: Chennai, Salem, Coimbatore, Tirunelveli, Madurai Zoho 2025 hiring
Q: 2025 batch students apply?
A: Yes, 2024-2025 eligible
Q: Eligibility for Zoho technical support engineers?
A: Any graduate + 60% min + night shift OK
About Zoho: Zoho Corp is a privately held SaaS giant offering 55+ cloud products used by millions worldwide. Bootstrapped since 1996, Zoho focuses on innovation without external funding, building everything from CRM to email. With offices in Tamil Nadu and global reach, Zoho empowers employees through ownership, continuous learning, and customer-centric culture. Their support teams drive user success, while engineering pushes privacy-first tech in a competitive market.
— Written by Rohan Sharma, ex-intern at Deloitte & KPMG, helping 12K+ freshers land Big 4 roles since 2023.