Job Title: Associate Technical Support Engineer | ChargePoint Careers 2025
Company: ChargePoint
Location: Bangalore, India | On-site
Employment Type: Full-time
Experience: Freshers to 2 Years | 2023-2025 Batch
Salary: ₹7-11 LPA CTC
Last Date: Apply ASAP Limited Seats
ChargePoint Associate Technical Support Engineer Jobs 2025 Off Campus Drive
My insight: ChargePoint is the backbone of the global EV charging revolution, and this ATSE role puts you at the heart of solving real-world electric mobility challenges. A contact from my 2024 network joined their Bangalore team and now troubleshoots live charging station issues for fleets across Europe. With EV adoption exploding, this is a future-proof career in green tech. ChargePoint is hiring Associate Technical Support Engineer for entry-level candidates through Off Campus Drive 2025 in Bangalore. This role focuses on resolving escalated home charging issues, driving MTTC, and supporting global customers with CTC starting at 7 LPA. Perfect for tech-savvy freshers targeting ChargePoint careers apply online and power the electric future!
Associate Technical Support Engineer Roles and Responsibilities
- Own complex customer cases from escalation to closure with full documentation in CRM.
- Diagnose hardware/software issues in EV home chargers using logical troubleshooting.
- Collaborate with engineering teams to resolve product bugs and reduce escalations.
- Improve key metrics like Mean Time to Close (MTTC), SLA adherence, and CSAT.
- Support frontline agents during peak hours and maintain strict schedule compliance.
Required Skills for ChargePoint Associate Technical Support Engineer Jobs
Technical Skills:
- Troubleshooting: Logical diagnosis of network, app, and hardware issues ChargePoint trains on EV systems.
- CRM Tools: Zendesk, Salesforce, or similar ticketing platforms.
- Basic Tech: Wi-Fi, mobile apps, IoT device connectivity.
Professional Skills:
- Communication: Must for ChargePoint associate technical support engineer interviews
- Problem Solving: Key in escalation management and customer empathy
ChargePoint Associate Technical Support Engineer Eligibility Criteria 2025
- Education: Any Graduate (B.Tech/BE/BSc preferred) ChargePoint fresher jobs
- Marks: Min 60% throughout
- Batch: 2023-2025 passout ChargePoint 2025 recruitment
ChargePoint Associate Technical Support Engineer Salary Package 2025
Here’s the deal:
- CTC: ₹7-11 LPA for freshers (ChargePoint associate technical support engineer)
- Night shift allowance + global exposure
- Insurance, PF, Gratuity
- Training & fast growth
Solid package for ChargePoint Bangalore jobs, right?
ChargePoint Selection Process for Associate Technical Support Engineer 2025
Wondering how it works?
- Round 1: Online Application & Resume Screening
- Round 2: Technical Assessment (Troubleshooting scenario + CRM basics)
- Round 3: Customer Simulation Call (Live escalation handling)
- Round 4: HR Round (Night shift + ownership)
Timeline: 2-3 weeks total
How to Apply for ChargePoint Associate Technical Support Engineer Jobs 2025
Ready to apply online?
Apply Here: ChargePoint Careers Portal
Steps: 1. Register 2. Upload Resume 3. Submit
Documents: Resume, Marks, ID
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FAQs ChargePoint Associate Technical Support Engineer Jobs 2025
Q: Salary for ChargePoint associate technical support engineer freshers?
A: ₹7-11 LPA CTC starting.
Q: Locations for ChargePoint associate technical support engineer jobs?
A: Bangalore ChargePoint 2025 hiring
Q: 2025 batch students apply?
A: Yes, 2023-2025 eligible
Q: Eligibility for ChargePoint associate technical support engineer?
A: Any graduate + communication + night shift OK
About ChargePoint: ChargePoint operates the world’s largest EV charging network with 225,000+ stations across North America and Europe. Founded in 2007, they power hardware, software, and mobile solutions for homes, fleets, and public charging. Publicly traded (NYSE: CHPT), ChargePoint leads the shift to electric mobility with a $1 trillion market opportunity. In India, their Bangalore center supports global operations, driving innovation in IoT, cloud, and customer experience for a sustainable all-electric future.
— Written by Rohan Sharma, ex-intern at Deloitte & KPMG, helping 12K+ freshers land Big 4 roles since 2023.