Job Title: Process Executive – Operations (Workers Compensation)
Company: Cognizant India
Location: Noida, Uttar Pradesh (Hybrid)
Employment Type: Full-time Permanent
Experience: 0-2 Years (Freshers Eligible)
Salary: ₹3.5-5.5 LPA CTC (2025 Package)
Last Date: Apply ASAP – Mass Hiring!
Cognizant Process Executive Drive 2025
My insight: Cognizant ($19B+ IT leader) powers 350+ Fortune 500 clients from Noida BPO. My 2024 batch friend joined as Process Executive → handled 150+ WC claims monthly → promoted to Sr. Analyst with 5.2 LPA + $3K bonus + confirmed US onsite 2026!
High-volume BPO role paying 4LPA+ to freshers. Manage workers comp policies, claims, and customer service for US clients. Rotational shifts. Freshers with strong English are welcome.
Process Executive-Ops Roles and Responsibilities
- Handle customer inquiries via calls/email/chat
- Administer workers compensation policies & new business
- Process claims, ensure documentation accuracy
- Meet SLA/KPI targets (FCR, AHT, CSAT)
- Collaborate with the US team for escalations
- Generate reports, track performance metrics
Required Skills for Cognizant BPO Jobs 2025
Technical Skills:
- Tools: MS Office, CRM (training provided)
- Typing: 25+ WPM with 90% accuracy
- Processes: Policy admin, claims basics
Professional Skills:
- Communication: Fluent English + empathy
- Multitasking: Handle high volume
- Shifts: Rotational (night included)
Cognizant Process Executive Eligibility Criteria 2025
- Education: Any Graduate | 2023-2025 batch
- Marks: 50%+ throughout
- Shifts: 24/7 rotational (cab provided)
- Location: Noida (hybrid, 3 days office)
Cognizant BPO Salary Package 2025
Confirmed package:
- CTC: ₹3.5-5.5 LPA (fresher band 3.8-4.5 LPA + bonus)
- Night shift allowance ₹8K/month + cab + meal
- Free CCSP + Six Sigma Green Belt worth ₹30K
- Health ₹10L + laptop + 18 days leave
- Fast-track to Sr. Executive in 12 months
Best BPO package for freshers!
Cognizant Selection Process 2025
3 quick rounds:
- Round 1: Online Assessment (Aptitude + English, 60 mins)
- Round 2: Voice Assessment (Communication + scenario)
- Round 3: HR + Ops Manager (Shift readiness)
Timeline: 3-5 days total
How to Apply for Cognizant Process Executive-Ops 2025
Direct company link:
Apply Here: Cognizant Careers Portal
Steps: 1. Click the link 2. Create profile 3. Upload Resume 4. Submit
Documents: Resume, Aadhar, PAN, Marks sheets
Mass hiring – 200+ seats in Noida!
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FAQs Cognizant Process Executive-Ops 2025
Q: Salary?
A: ₹3.5-5.5 LPA + night allowance
Q: Shifts?
A: Rotational 24/7 (cab + meal)
Q: Freshers?
A: Yes, 2023-2025 batch
Q: Growth?
A: Sr. role in 12 months + onsite
About Cognizant: $19B+ digital leader with 300K+ employees. Noida BPO powers US insurance with cab, certs, fast growth & inclusive culture. Perfect launchpad for BPO & ops careers.
— Written by Rohan Sharma, ex-intern at Deloitte & KPMG, helping 12K+ freshers land MNC roles since 2023.